This Privacy Policy (“Privacy Policy” or “Policy”) describes the kind of information A-1 All American Roofing (“Company,” “we,” or “us,” or “our”) may collect during your visit to our website at a1roofingcorp.com (the “Site”). By accessing the Site, you agree to our collection and use of personal information as described in this Policy and in our Terms of Use.
Personal Information We Collect – Sources and Types
When you interact with our Site, we collect your personal information from you when you visit our Site, request information from us, fill out a contact form, request a service quote, or otherwise interact with us through the Site.
The information we collect through the Site includes the following categories of personal information:
· Identifiers: name, email address, home or billing address, telephone numbers, contact preferences, IP address
· Commercial information: records of services you purchased, obtained, or considered and payment information
· Internet or other electronic network information: your device and browser type, and information about your interaction with our Site and advertisements
· Audio information: recordings of customer service calls
How We Use Your Personal Information
We use the personal information we obtain through the Site to provide you with the information you request and services that you order or that are ordered on your behalf. We may also use personal information to contact you from time to time to provide you with advertisements and marketing promotions and offers about products or services we think may be of interest to you, including our own products and services as well as those of our affiliates.
We also use personal information about your use of our Site to monitor and improve our Site; for internal business analysis; to prevent fraud, activities that violate our Terms of Use, or that are illegal; and to protect our rights and the rights and safety of our users or others.
Disclosures of Your Personal Information
We may disclose personal information we collect through the Site with service providers that help us operate our business, including through payment processing, verifying customer information, managing customer information, and providing customer service, facilitating email communications, providing security services and cloud-based data storage, hosting our Site and assistance with other IT-related functions, advertising and marketing, and providing analytics information.
We may also disclose your personal information to our affiliates and third party partners for advertising and marketing purposes. Our third party partners are advertising networks, data brokers, and similar entities in the digital advertising ecosystem.
We may also disclose your personal information as required or permitted by law to comply with a subpoena or similar legal process or government request, or when we believe in good faith that disclosure is legally required or otherwise necessary to protect our or others’ rights, property, or safety, including to law enforcement agencies and judicial and regulatory authorities. Additionally, we may disclose your personal information to third parties to help detect and protect against fraud or data security vulnerabilities. And we may transfer or disclose your personal information to a third party in the event of an actual or proposed sale, merger, reorganization of our entity, or other restructuring.
Cookies and Similar Technologies
Cookies are small, sometimes encrypted text files that are stored on computer hard drives by websites that you visit. They are used to help users navigate websites efficiently as well as to provide information to the owner of the websites. You may set your browser to refuse cookies or alert you when cookies are being sent; some browsers have other cookie management tools.
When you visit our Site, we and our service providers may place cookies or other online tracking technologies on your browser to collect data about you and your use of the Site. The data collected helps us understand your activities on our Site for analytics, fraud protection and security, and to facilitate other operational purposes.
Third Parties and Sales of Personal Information
We also work with our third party partners to place cookies and similar technologies on our Site to provide you with advertisements for services and products that may be of interest to you, known as “targeted advertising.” In this process, we and our third party partners may collect personal information about your online activities over time and across different websites after you visit our Site. When we allow these third party partners to collect and use information about you for advertisements, this may be a “sale” of your personal information under some state privacy laws.
If you are a Texas resident, to opt out of the sale of your personal information or use of your personal information for targeted advertising under Texas law, click here
Personal Information of Minors
Our products and services are not directed to minors under the age of 18 and we do not knowingly collect the personal information of minors under 18.
How We Keep Your Personal Information Secure
We implement and maintain reasonable security measures appropriate to the nature of the personal information that we collect, use, retain, transfer or otherwise process. Those measures include administrative, physical, and technical safeguards to protect the security, confidentiality, and integrity of your personal information. However, data security incidents and breaches can occur due to a variety of factors that cannot reasonably be prevented; therefore, our safeguards may not always be adequate to prevent all breaches of security.
SMS Consent and Terms and Conditions
Information obtained as part of SMS or text messaging consent will not be shared with third parties or affiliates; it will only be shared with service providers that operate our SMS/text messaging service for the purpose of providing that service.
If you have consented to receive text messages from us, you may receive text messages about [your appointments with us, status of orders, discounts or offerings, or status of your application if you apply for a job with us]. Message rates may apply and messaging frequency may vary. You may opt out of text messages by texting STOP. For additional information, you can text HELP. Links to our Terms of Service and this Privacy Policy may also be provided.
Other Websites and Social Media Buttons
Our Site may contain links to other websites or social media buttons. We are not responsible for the privacy practices or the content of those websites or social media platforms. This Privacy Policy applies only to our business and the personal information we collect.
U.S. State Data Privacy Rights
We provide residents of Texas with the following rights with respect to the personal information we may collect about them under that state’s data privacy law:
Right to Know: The right to know whether we are processing your personal information.
Right to Access / Copy: The right to access or request a copy of your personal information, subject to certain exceptions.
Right to Delete: The right to request deletion of your personal information that we have collected from or about you and to have such information deleted, subject to certain exceptions.
Right to Correct: The right to request that we correct inaccuracies in your personal information.
Rights to Opt Out: Various rights to request that we stop using your personal information for one or more of the following purposes:
· Sale of Personal Information: The right to request that we stop selling your personal information, consistent with the definition of “sale” in each law.
· Targeted Advertising: The right to request that we stop processing your personal information for targeted advertising, subject to exceptions in some state laws.
Exercising Your Rights
To exercise applicable rights to know, access/copy, delete, or correct, submit a request by contacting us at dataprivacy@roofingcorp.com. We will provide a substantive response to these requests within 45 days of the date on which we receive your request, to the extent your state law applies. If we require additional information or time to process your requests, we will contact you.
To exercise opt-out rights, submit your request please click here
Opt-out Preference Signals and Do Not Track
An opt-out preference signal is sent by a platform, technology, or mechanism on behalf of consumers and communicates a consumer’s choice to opt out of the sale and sharing of personal information for cross-context behavioral advertising with all businesses that recognize the signal, without having to make individualized requests. The signal can be set on certain browsers or through opt-out plug-in tools.
We recognize the Global Privacy Control signal when sent from IP addresses in Texas, and do so at the browser level. That means we will recognize the signal for the browser through which the signal is sent; the opt-out request will not be recognized for personal information we may collect offline or that we may associate only with your name or email address. If you would like more
information about opt-out preference signals, including how to use them, the Global Privacy Control website has such information (https://globalprivacycontrol.org/).
We do not respond to the DNT or “Do Not Track” signal.
Exercising Your Rights Using Authorized Agents
Agents may submit opt-out requests on your behalf. If they do so, we may ask the agent to provide us with your signed permission indicating the agent has been authorized to submit the opt-out request on your behalf. Agents can submit opt-out requests Dataprivacy@roofingcorp.com
Verification of Requests
When you exercise rights other than opt-out rights [and the right to limit collection of sensitive personal information], we will take steps to verify your identity.
If we are unable to verify your identity with the degree of certainty required, we will not be able to respond to the request. We will notify you to explain the basis of the denial.
When We Do Not Act on a Request – Appeal Process
In some cases, we may not act on your requests (e.g., if we cannot do so under other laws that apply). When this is the case, we will explain our reasons for not providing you with the information or taking the action (e.g., correcting data) you requested.
Additionally, you have the right to appeal our decision by contacting us at [insert email] within 30 days after your receipt of our decision.
Changes to This Policy
If we make changes to this Privacy Policy, we post those changes on the Site and update the date of the Privacy Policy. If the changes are material, you will be notified via a notice on our Site.
Accessibility
To make accessibility-related requests or report barriers, please contact us at Dataprivacy@roofingcorp.com
Contact Us
If there are any questions regarding this Policy or to request a copy of this Policy in another format you may contact us using the information below.
Dataprivacy@roofingcorp.com